As proposal deadlines for the 2020 Tobacco-Related Disease Research Program (TRDRP) approach, it has been brought to our attention that mednet email security settings may be blocking autogenerated emails from RGPOGrants@ucop.edu. The SmartSimple system allows a PI to initiate a proposal and then invite users to access the proposal with the Co-Investigator or PI Assistant roles (example below).
Once “Invited” the system sends an email, with a hyperlink to the proposal, to those individuals. We are aware that mednet has blocked some of these emails, and there may be other mail servers that block them as well. If a PI has notified you that they invited you to access a UC RGPO proposal in SmartSimple, and you do not receive an email notification within a few minutes, check your Junk Mail or Spam. If you still do not find it, please contact RGPOGrants@ucop.edu and provide:
- PI Name
- Proposal ID Number and Title
RGPO will respond to your email and provide the text from the blocked invitation email.